Why did I get a request for further information?
After your planning permit application is submitted, it is allocated to a planning officer for assessment.
The planning officer may request further information if there is something missing, or any of the details of the application are unclear.
If further information is required, the planning officer will send a request to the person listed as the contact on the application.
Please note: when responding to a request for further information, the requested documentation should be submitted via our online portal, via mail or directly at one of our customer service centres or libraries. You should not submit your plans and documents via email.
What do I do if I get a request for further information?
The further information request will outline what documents and/or information is missing from your application. If you are unsure about anything, contact the planning officer before submitting.
You may need to engage the services of specialist consultants to assist you in responding to the further information request.
How much time do I have to response?
The further information request will contain a due date by which you must respond.
If you do not provide us with all the requested information before the due date, your application will lapse and cannot be assessed further.
You will need to lodge a new planning permit application, including all relevant fees and information.
Extending the due date
If you are unable to respond to the request for further information by the due date, you must request an extension of time by submitting a request via our online portal, via mail or directly at one of our customer service centres or libraries before the due date.
The planning officer will assess your request and provide a written response.