Phone 1300 367 700
If you are deaf, or have a hearing impairment or speech impairment:
- contact us through the National Relay Service
- TTY users phone 133 677 then ask for 1300 367 700
- Speak and Listen users phone 1300 555 727 then ask for 1300 367 700
- Internet relay users connect to the NRS then ask for 1300 367 700
For any enquiries about the flood and storm emergencies email firstname.lastname@example.org
By fax or mail
Fax (03) 5128 5672
Address PO Box 264, Morwell VIC 3840
AUSDOC DX 217733 Morwell
From Wednesday 6 October, Latrobe City will exit lockdown and enter COVIDSafe settings.
All Customer Service Centres will be reopen at limited capacity.
The Latrobe City Council HQ Customer Service Centre will reopen under restricted hours of 9am to 5pm, Monday to Friday.
The Latrobe City Council Contact Centre will continue to operate during business hours from 8:30am until 5:15pm Monday to Friday and can be contacted on 1300 367 700.
Our after-hours phone service will operate outside of these hours for urgent issues.
Snap Send Solve remains available for the lodgement of non-urgent issues and is available 24/7. Please note during this time non-urgent requests via the app may take longer than normal to action.
As the situation continues to evolve, we are focused on increasing the services that best support our community and businesses.
We are here for you and we are always working hard to identify alternate ways we can deliver and tailor our services.
Australian Business Number: 92 472 314 133