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Contact Us

By phone

Phone 1300 367 700

NRS users

If you are deaf, or have a hearing impairment or speech impairment:

  • Contact us through the National Relay Service;
  • TTY users phone 133 677 then ask for 1300 367 700;
  • Speak and Listen users phone 1300 555 727 then ask for 1300 367 700;
  • Internet relay users connect to the NRS then ask for 1300 367 700

Translating and Interpreting Service (TIS) 

To contact us in your own language through the Translating and Interpreting Service (TIS) phone 13 14 50 and ask them to contact the Latrobe City Council on 1300 367 700

The Translating and Interpreting Service (TIS) National is an interpreting service, provided by the Department of Immigration and Citizenship, for people who do not speak English and for the English speakers who need to communicate with them.

TIS National has more than 30 years of experience in the interpreting industry, and has access to over 2400 contracted interpreters across Australia, speaking more than 160 languages and dialects. 

TIS National is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services. It provides immediate telephone interpreting services, as well as pre-booked telephone and on-site interpreting.

For more information about TIS, visit the Translating and Interpreting Service (TIS) website.

By email


For any enquiries about the flood and storm emergencies email

By mail

Address PO Box 264, Morwell VIC 3840

AUSDOC DX 217733 Morwell

Our Locations

Contact Centre

The Latrobe City Council Contact Centre will continue to operate during business hours from 8:30am until 5:15pm Monday to Friday and can be contacted on 1300 367 700.

Our after-hours phone service will operate outside of these hours for urgent issues.

Snap Send Solve remains available for the lodgement of non-urgent issues and is available 24/7. Please note during this time non-urgent requests via the app may take longer than normal to action.

Snap Send Solve

As the situation continues to evolve, we are focused on increasing the services that best support our community and businesses.

We are here for you and we are always working hard to identify alternate ways we can deliver and tailor our services.

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Australian Business Number: 92 472 314 133


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