Request transfer to another Latrobe City Account

Important information

Refunds are only made into a bank account. Refunds are not paid by cash or to credit/debit cards.
- Refunds are only considered if your rates account has a credit balance. Payments made in advance (instalments or full rates before the due date) are not refundable.
You must provide evidence of the payment, unless:
- The credit is from a Pension Rebate, or
- The payment was made through a Council direct debit and is being refunded to the same account.
Acceptable evidence includes:
- Australia Post or Council receipt; or
  Bank statement; or
- Credit card statement.
Please allow up to 20 business days to receive your refund.
- For company-owned properties, a copy of the top of the company’s bank statement must be supplied, showing the account name and account details match the company name.

Reason for application

Overpayment

Duplicate Payment made in error

(e.g. two payments of the same amount made within 1-3 days of each other. Note: advanced payment of full rates or an instalment does not qualify for a refund) Paid to previously owned property

Paid to wrong property

Credit adjustment

(council adjusted credit or supplementary valuation leading to credit etc.)

Assessment Details

Assessment Number

Assessment Address

Ratepayer/s Details

Ratepayer Name/s

Current Mailing Address

Contact Phone Number

Email Address (to receive confirmation)

Details of Transfer

I/We request that you transfer the overpayment currently sitting on my Rates Account to another Latrobe City Council Account (e.g. Rates, Infringement Notice, Debtor Account etc)

Amount $

Account Type

Account/Assessment Number

Please allow up to four weeks to receive your refund, cash refunds not available.

Request transfer to another Latrobe City Account

Important information

Do you want to do more online?