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Snap Send Solve

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Free to download from the App Store and Google Play, Snap Send Solve is a platform that eliminates the complexity of knowing where and how to report incidents on the spot.

All our residents are encouraged to report issues with trees, pavement problems, graffiti, dumped rubbish, broken streetlights, trolleys, water faults or any areas of concern in the local community via the application.

It's a quick and easy way to report an issue while you're on the go without the need for a phone call or email.

Snap Send Solve take less than 30 seconds to make, just snap a photo of the problem, and the issue is sent directly to us.   

  1. Open the App
  2. Confirm your location
  3. Select the Incident Type
  4. Take a photo of the issue
  5. Fill out notes and any additional fields
  6. Send report

There's just one thing to remember when using this handy app:

Requests received via Snap Send Solve after hours don't get actioned until the following working day.

So, if the issue is an emergency requiring immediate action (a tree across a road, downed power lines, wandering animals, etc) it's still best to give us a call on 1300 367 700, especially outside of business hours.

 

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