Victorian complaint and dispute resolution bodies

Consumer Affairs Victoria Promotes consumer protection and ethical trading and ensures that consumer protection laws are properly enforced.

Disability Services Commissioner Resolves complaints made by or on behalf of people who receive disability services about their providers.

Dispute Settlement Centre of Victoria Provides an informal, impartial, accessible, low cost dispute resolution service to the Victorian community.

Freedom of Information Commissioner Deals with complaints about freedom of information.

Health Complaints Commissioner Deals with problems with a health service or concerns about health privacy.

Independent Broad-based Anti-corruption Commission Deals with complaints about serious corrupt conduct in the public sector.

Office of the Public Advocate Represents the interests of Victorian people with disabilities.

Office of the Victorian Information Commissioner The key body regulating the way Victorian government agencies and local councils collect and handle personal information.

Victorian Equal Opportunity and Human Rights Commission Responsible for eliminating discrimination in Victoria. Offers information, education and consultancy services, conducts research and provides legal and policy advice.

Worksafe Victoria Responds to complaints/disputes escalated from the WorkCover Agents and the self-insured employers