Aged and Disability Services

Find out how you can access our many services.

What are Latrobe City Council’s Aged and Disability Services?

Aged and Disability services provides a broad range of flexible support services to assist older and frail people and younger people with disabilities and their unpaid carers who are not eligible for the NDIS to:

  • Continue to live independently in the community, reducing the risk of premature admission into residential care;
  • Build independence and empower them to undertake activities of daily living.
  • Make gains in their wellbeing.

End of Year Operations

Home and Community Care

Home and Community Care will close 5pm on Tuesday 24 December and reopen Thursday 2 January 2020.

During the Christmas closure we will be providing limited personal care and respite care services, for clients who have pre-arranged this service.

For enquires during this closure period please contact the emergency after hours number 1300 367 700. 

Home and Community Care (HACC) Program for Younger People (PYP)

Home and Community Care Program for Young People is jointly funded by  State and Local Governments and is for younger people aged under 65 (or under 50 Aboriginal or Torres Strait Islander) who are deemed not eligible for service under the National Disability Insurance Scheme (NDIS).

The Home and Community Care Program provides a range of basic support services to younger people with a disability and their carers who wish to continue living at home and need some support in managing daily tasks.

Increase independence through the provision of services, by identifying each person’s goals and needs.

Commonwealth Home Support Program (CHSP)

Commonwealth Home Support Program is jointly funded by the Commonwealth and Local Governments and is for people aged over 65 (or Over 50 Aboriginal or Torres Strait Islander).

Commonwealth Home Support Program provides access to home support services for frail older people living in the community.

  • Increasing independence through  the provision of support services, by identifying each person’s goals and needs.

How to access services?

Home and Community Care Program for Younger People (HACC PYP)

If you are under 65 (under 50 Aboriginal or Torres Strait Islander) and currently have a disability and are not eligible for NDIS, or you are carer of such a person complete a request for a Home and Community Care Assessment below or phone 1300 367 700.

Online request for home support for under 65's



Commonwealth Home Support Program (CHSP)

If you are over 65 (over 50 Aboriginal or Torres Strait Islander) contact My Aged Care to request a Home Support Assessment on 1800 200 422 or via

Online request for home support for over 65's



Not all residents referred for services may be eligible to receive services. An assessment will be undertaken which will determine this.


Please let us know if you need an interpreter. Printed information is available in many languages. If you require copies please let us know and we will arrange this for you.


Fees are charged for services and will be discussed with you during your assessment.

What Services does Latrobe City provide?

General Home Care (Domestic Assistance)

This service provides assistance with a range of household tasks such as vacuuming, mopping floors, changing bed linen, washing, ironing, and unaccompanied shopping.

Personal Care

Qualified Support Workers are available to assist the client with the tasks of showering, dressing, grooming, medication prompting and accompanied shopping.

In Home Respite

This service provides a qualified Support Worker to stay with the person to give the carer a break.

Meals on Wheels

Nutritious and appetising meals are delivered to the client’s home. Meals on wheels cater for special dietary requirements.

Home Maintenance

This is a limited service which promotes a safe environment for clients both inside and outside of the home.

Services include installing and replacing batteries in smoke detectors, cyclic tasks such as clearing gutters, cutting back shrubs which may be overhanging walk ways, taking rubbish to the tip and other minor repairs that do not require the skills of tradesmen. Handrails, ramps and similar aids can be installed to enhance personal safety. This may require a visit from the Occupational Therapist to recommend the appropriate safety aids.

Social Support Groups

Social Support Groups provide recreational activities designed to stimulate physical and mental capabilities for those with dementia and related disorders, or with lower functioning abilities, and provide social interaction for those who are isolated and lonely.

Activities include gentle exercise, arts, crafts, cards, bingo, board games, outings to concerts and shows, guest speakers on a range of topics including dieticians and podiatrists.

Centres are located at Traralgon and Yallourn North.

Attendance includes the provision of a nutritious two course lunch, morning and afternoon tea. Transport can be provided to and from the venue.

Koorie Elders Planned Activity Group

The Koorie Elders Group meet every Friday at 5 Queens Parade Traralgon in the Community Hall, from around 10.30am.

The group is provided with a two course lunch and transport if required. The day consists of a large range of activities including cards, bingo, craft, artwork and social interaction with one another. Activities include day trips to Melbourne, BBQ’s, local markets and events.

Supporting Carers' Program

The Supporting Carer Program at Latrobe City Council is a program provided to elderly carers aged 65 years or older, not accessing significant formal supports. The program aims to assist carers to remain supported, informed and socially connected whilst in the role of a carer. Latrobe City Council aims to deliver a program that supports the carer in a timely and meaningful way that builds resilience and offers network opportunities, whilst having fun at the same time.