Complaints, compliments, suggestions – whatever your feedback, we’d love to hear from you! Please tell us how we are performing by completing the form below.

Trying to let us know about something in the community that needs our attention? Please use our Report an issue form to request a service.


A complaint is an expression of dissatisfaction with Council's level and quality of service, policies or procedures. Dissatisfaction may arise from the service provided by Council staff, councillors, contractors and systems or from the impact of a particular policy or procedure.

To learn more about how we manage our complaints process, please refer to Responding to your concerns.