Bushfires and Your Business
Business Victoria has a comprehensive breakdown of the services available to assist businesses that have been directly or indirectly impacted by the bushfires; to access further information visit Bushfire Recovery for Business
The Rural Financial Counselling Service offers free and independent financial support to primary producers and non-agriculture related small businesses. Rural financial counsellors support farmers, fishing enterprises, forest growers and harvesters, and small, related businesses suffering financial hardship. The RFCS can be contacted on 1300 735 578. Gippsland offices are located at Maffra, Leongatha, Ellinbank and Bairnsdale.
Regional Development Victoria (RDV) offices are based throughout regional Victoria and are a local contact point for businesses wanting to access the programs and services provided by RDV. RDV offices can also provide information about other government services, grants and contacts that may assist regional businesses and organisations. Regional Development Victoria
CPA Australia Disaster Recovery Toolkit: Steps to Recovery for Businesses: CPA has developed a toolkit for when the recovery phase commences: A Disaster Recovery Toolkit: Steps to recovery For Businesses, CPA Australia's disaster recovery toolkit, below, can assist you or your clients with the many elements of recovery. This toolkit focuses on the business issues those affected either directly or indirectly by a disaster should consider. Download the CPA Australia Recovery Toolkit to assist you or your clients with the many elements of recovery: CPA Disaster Recovery Toolkit
Small Business Mentoring (SBMS) provides mentoring and business recovery advice, visit: Small Business Mentoring Service for more information.
Employment Entitlements during natural disasters and emergencies: The Fair Work Ombudsman has developed information on employment entitlements during natural disasters and emergencies: Bushfires across Australia.
Australian Securities and Investment Commission (ASIC) Fee Relief – go to www.asic.gov.au and search for “fee relief” in the search bar.
Australian Taxation Office have developed a dealing with disasters page for more information on the support available.
Special provisions are available to employers whose business are within the Victorian natural disaster declared area: Victorian Chamber Assistance
A detailed bushfire insurance guide and fact sheet from Financial Rights Legal Centre is available at A factsheet from Financial Rights Legal Centre
What we can do to support businesses affected by the bushfires
Destination Gippsland release weekly Tourism Industry updates with resources for business and information on how to support tourism businesses affected by the bushfires through initiatives such as Roadtrip for good.
They have also released an industry Fact sheet for businesses to assist in answering questions regarding the bushfires, travel advice, visitor support, industry support and support from other agencies.
The Tourism Tribe has offered support in constructing bushfire communications and recovery information for tourism businesses. They have also generously offered a complimentary three-month Tourism Tribe membership for affected businesses; as well, they are developing a free online recovery marketing workshop please see here.
The following information is provided to support individuals in the recovery phase of the bushfires:
- VIC Department of Education and Training - Families, children, students and teachers affected by the ongoing bushfires can receive additional support as they head back to school and kindergarten. Refer to the website Bushfire page for details and also information on school closures and impacted bus routes, or call 1800 338 663 and select menu item 1 from 8.30am to 5.00pm.
Business and Tourism East Gippsland Bushfire information and support
The Bushfire clean-up program covers the demolition and disposal of all buildings, including commercial building and sheds destroyed or damaged beyond repair by this season’s bushfires. Check the website for more details: Grocon
Links to immediate assistance for individuals including accommodation, food and clothing and a Personal Hardship Assistance Program -– Department of Health and Human Services Financial Crisis Support
Employees who have been stood down without pay should contact Centrelink on 13 28 50 to discuss other available options for assistance.
State-based recovery information is available via the EMV website
East Gippsland Shire have created a localised FAQ document for people affected by the bushfires
DHHS has consolidated all of its bushfire related information and fact sheets on to the Better Health Channel
The Victorian Multicultural Commission has collated a range of translated and multilingual materials and resources to help all Victorians understand, prepare and stay safe during the fire season. The Victorian Multicultural Commission
VICSES has circulated an updated Floods, storms, and landslides after bushfires fact sheet detailing the increased dangers following bushfires
EPA AirWatch provides regular updates on the overall air quality in different regions and sets out air quality notices. The website also provides general health advice for each of the five categories of air quality and outlines how smoke impacts health
WorkSafe Victoria has issued guidance on the health risks of outdoor work in areas impacted by bushfire smoke
The Chief Medical Officer and State and Territory Chief Health Officers' have now published guidance on health effects of exposure to bushfire smoke.
Related Links and Contacts
- Consumer Affairs Victoria
- Federal Government Disaster Assist
- Financial Ombudsman Service Australia
- Victorian Disaster Legal Aid: 1800 677 402
- Insurance Council of Australia disaster hotline: More info: 1800 734 621
- Victorian Disaster Legal Aid: 1800 677 402
- Centrelink: 132 850
Documents and Identification
- The Australian Registries of Births, Deaths and Marriages will replace certificates that were lost in the recent bushfires, free of charge. Phone 1300 369 367 for assistance.
- VicRoads can, if you've been affected by the recent bushfires: refund your remaining registration without any admin fees for any fire damaged vehicles or, replace your licence/learner permit/marine licence card for free. VicRoads Bushfire Assistance
- Australian Passport Information Service: You may be eligible for a free replacement passport if it has been lost or damaged in the bushfire. Call 131 232.