Food Poisioning and Food Business Complaints

All businesses that serve food and/or beverages must comply with the requirements of the Food Act 1984. Council undertakes regular inspections of food business within the municipality.

Reporting a food safety issue

Please contact Council’s Health Services team  if you wish to report:

  • Concerns in relation to cleanliness of a food business or concerns with food handler hygiene practices
  • Contamination of food, such as foreign objects
    Note: Retain the remaining food without removing the contaminant
  • Suspected food poisoning
    Note: Report the incident as soon as possible and retain any remaining food by wrapping it in clean plastic and it storing in the fridge

Food recalls

Sometimes foods may be recalled from sale if they pose a safety risk to consumers or for reasons of product quality. For more information about food recalls visit Product Recalls Australia

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