New streamlined permit process for Latrobe City Businesses

Posted on 23 November 2018

 

The Latrobe City Council has introduced a new streamlined permit application process for business operators and will trial a dedicated Business Approvals Officer to guide customers through the new process.

Changes include a new single application form for businesses and the simplification of Local Law permits.

Latrobe City Council’s mayor, Councillor Graeme Middlemiss, said Latrobe City was one of the first Councils to take part in the Better Approvals Project.

“The project came out of a recommendation from the State Government’s Small Business Regulation Review. These reforms are designed to clarify and simplify the process for businesses interacting with local government authorities. Being one of the first Councils to offer this streamlined process demonstrates our willingness to listen to our customers and to find new ways to improve their experiences when transacting with us. 

“The new reforms also include the introduction of a concurrent processing of applications so that businesses have all the relevant information they need to begin their permit process right from the start,” Cr Middlemiss said.

“Our aim is that the new process will see an overall reduction in gross timeframes when it comes to permit approvals for small businesses. We know that small business is the foundation for our economy here in Latrobe City so being able to save operators time and cost associated with approval time frames means they can plough that time and money back into their business.

“We are still refining the process, so we welcome feedback from business operators who use the new process. The new Business Approvals Officer is available to help with all business approval enquiries and we would urge those who are thinking of starting an application to call and speak directly to the officer,” Cr Middlemiss concluded.

If you want to take the next step in setting up your business or expanding your business please contact the Business Approvals Officer on (03) 5128 5789 or by email businessapprovals@latrobe.vic.gov.au 


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