How to pay us

Information about how to pay your childcare, family day care, vacation care, prekinder, preschool, home help, council properties and sundry debtor invoices or bill.

Phone

Post BillPay

  • Payment via credit card
  • Payment by phone 24 hours a day by calling 13 18 16, minimum payment $4
  • Billpay Code: 2329 and your reference number (your debtor number) as shown on the front of your tax invoice or statement.

Online

Post BillPay

Pay 24 hours a day at Australia Post.

Billpay Code: 2329 and your reference number (debtor number) on the front of your tax invoice or statement

Bpay

Payment by bank, phone or their website:

Bpay code is 221572 and your reference number (debtor number) on the front of your tax invoice or statement

Direct debit 

To deduct payments using your bank details, or change or cancel your current direct debit complete the appropriate form:

You must read and understand the Direct debit agreement, we require 10 working days notice for processing.

Centrepay deductions

Arrange regular deductions from your Centrelink payment.

To establish a Centrepay arrangement:

  • contact Centrelink or set up Centrepay via your myGov account
  • visit the Centrelink website and use Latrobe City Council Debtor Centrelink Reference Number: 555 050 076K

In person

Council Offices

Payment can be made at any of our service centres or libraries:

  • 1-29 George Street, Moe
  • 141 Commercial Road, Morwell
  • 34-38 Kay Street, Traralgon
  • 63-65 Elgin Street, Morwell
  • 9-11 Philip Parade, Churchill

Child care centres

You can make payments to Child Care Centres during normal business hours.  EFTPOS and cheque payments only, no cash

Australia Post

Take your invoice / statement with barcode and pay at any Australia Post branch.

Mail

Make cheques payable to LATROBE CITY COUNCIL crossed 'Not Negotiable'. 
Mail the cheque and remittance advice to Latrobe City Council, PO Box 264 Morwell 3840.

If you don't have a remittance advice please include your name, contact details and your debtor account number to ensure your payment is allocated to the correct account.

Need help

Phone the Accounts Receivable team on 1300 367 700 or email accrec@latrobe.vic.gov.au

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